Frequently Asked Questions

Frequently Asked Questions

Glass that has been heated to softening point then rapidly cooled. Toughened glass is five times stronger than float glass and offers the highest resistance to impact. It is ideal for application in Doors, Windows, Railing, Table Tops etc. If broken, the whole pane of glass shatters into small pieces that are relatively safe.

Yes, we offer a delivery and fitting services. Please contact us our executives for further details on the areas we deliver to. Please note a delivery driver is different to a glazier, so please let us know if you require Installation services from us when ordering, therefore we can send the appropriate people out to you.
Yes, we just require you to take a few measurements for us first then request a free quote online. You can either insert measurements online, via e-mail, what’s up, SMS, over the phone or pop into our showroom and we’ll provide you with a written quotation depending on your requirements.
Laminated glass is mostly used for safety / security applications as a result of building codes that require higher levels of protection against breakage compared to standard glass like shop/showroom fronts.
Fire rated glass is specialist glass that has been proven to provide protection against fire the degree of protection offered will depend on the type of glass but generally the glass acts as a barrier to help prevent the spread of flames and smoke in the event of a fire (integrity). Certain types of fire rated glass will also provide a degree of protection against the heat of a fire (insulation). Once tested, glass is given an official fire protection rating. The degree of protection offered is given in time periods, ranging upwards of 30 minutes.
Yes, we cut all kinds of glass to your exact specifications. Intricate tabletops or mirrors are machine cut in our factory.
Glass is insured to arrive safely to your door. Once it is received and signed for, we are not responsible for any damage. Please keep in mind that all of our products are very fragile in nature and should be handled with care. We cannot be responsible for damage caused by everyday use or by accidents beyond your control.
Since all of our glass is custom made to order, we will need you to be able to provide the specifications for your piece as exactly as possible in order to quote. For most orders, the minimum information required is: Quantity, Glass Dimensions (width x height), Type of Material, glass thickness, tint, and edgework required (if any). We also need to know your address in order to calculate shipping and installation costs.

Typically, if you have more than 1 or 2 windows that require repair, we will need to visit the site to provide you with a free estimate. However, if you have just one or two windows and would like an estimate over the telephone here are some of the questions we will ask you :

  1. Is the window or door single glazed or double-pane?
  2. What is the approximate size of the window or door?
  3. Is the glass clear, tinted or obscure?

Heat strengthened and toughened glasses are manufactured during a similar process on the same type of machinery. The only difference during manufacture is the application of different levels of stress induced into the product. As a consequence of this, toughened glass breaks into small relatively harmless pieces when broken and as such is considered being a safety glazing material. Heat strengthened breaks in larger pieces similar to annealed glass and is not considered a safety glazing material unless it is made into a laminated product.

Heat strengthened glass may be installed in any situation that does not require a safety glass. Both glass types are resistant to thermal breakage as they are stronger than annealed glass. However, unlike annealed glass, neither can be cut or drilled after being manufactured and any alterations such as edge grinding, sand blasting or acid etching will weaken the glass and can cause premature failure. Safety glass is a term given to specific types of glass that when broken will break in such a way as to minimize potential injury to people. This is in contrast to standard “plate glass” which can be dangerous due to the large sharp spear-like pieces that are created when broken

Double-glazed windows consist of layers of glass surrounding a cavity. Sometimes the cavity is filled with gas, other times with air and possibly a desiccant to dry out any moisture that may happen. If the moisture is in a place that you cannot reach it to clean it, this means that the seal between the window layers is no longer holding, and the windows should be replaced.
The short answer to this question is no. If you try to cut tempered glass – because you have the wrong size, for example, the glass will shatter. Some claim that you can heat the glass to return it to its annealed state – the state it had before it was originally tempered, cut the glass, then re-temper the glass.
The maintenance and cleaning frequency depends on the application environment and actual pollution conditions of the aluminium composite panel. ACP cladding on facades needs to be cleaned at least once a year. As for interior decoration, the cleaning depends on the actual pollution conditions. 2) What is the approximate size of the window or door? 3) Is the glass clear, tinted or obscure?
Yes. It is manufactured under a number of trade names but is typically referred to as low iron glass. Normal float glass has a slight green tint which is especially noticeable from the edge due to it's iron content. Low iron glass is virtually clear and doesn't dull or distort the true color spectrum. This can be especially important in certain designer applications.
Windows in hazardous locations require safety glazing which is usually tempered glass in residential construction. The code book describes 9 locations considered hazardous. Generally it would be: glass in doors, a window within 2 feet of a door in the same wall plane, a window less than 18 inches to the floor with a single pane more than 9 square feet, any glass around a pool, hot tub, shower etc., windows near a stairway, railing or a landing, all of these locations would require tempered or other type of safety glazing.
Although when you get the glass for your new shower will vary based on your circumstances, it is often one of last pieces you get for your bathroom. Once the bathroom is mostly done, one approach is to measure the spaces where you will need the shower doors, then go to a glass company with the specification. The glass company will help you choose your glass – there is clear glass, but you might want to choose one of the more opaque styles of glass. Your glass company will also work with you to determine if you want any special edging on your glass. The specifications are then sent off to a manufacturer, and the glass is produced, ready to be installed. Of course, your contractor may do some of this work for you. But generally, you can leave glass selection till close to the end of your bathroom design and installation.
Low-E refers to low-emittance. A low-emittance coating can be applied to glass and is almost invisible. The coating reduces the ability of heat to radiate through the glass. Thus, the glass admits plenty of light but not plenty of heat.
No. Most dual pane windows are filled with air or nitrogen. This provides what's called a dead air space which reduces heat transfer. Argon gas is less conductive than air and nitrogen and in extremely cold climates can result in a noticeable difference in heat transfer. In warmer climates however, the additional cost of Argon gas is not as beneficial.

About Us

We are onlineglassmarket and our Mother company is Ambala Glass and Plywood Co. which was founded by Mr. Subhash Chander Wadhwa over 50 years ago. We are having 4 divisions in onlineglassmarket & Austin Glaze.